Technical skills are not enough to maintain a competitive advantage in business. Firms must leverage the leadership skills of staff and keep them motivated—in other words, become “People Smart.” Dr Greg Story, president of Dale Carnegie Japan, explains this key management concept.

Negotiating techniques vary from culture-to-culture, and learning how the “other side thinks” can be a key to business success. Dr Alfred Jaeger, of the McGill MBA Japan program, shares his expertise on cross-cultural negotiations.

Bookkeeping and changes in tax law can be difficult for any company, especially a foreign one in Japan. Jun Nagamine, of Nagamine & Mishima, explains the benefits of sending accounting work to external experts.

Great leaders always want to learn the latest industry trends to reach new potential clients. Online video, or netcasting, offers this opportunity and an increasing number of companies are adopting it to showcase services, products and solutions. BIJ.tv is the only such service in Japan and Robert Heldt, president of its producers Custom Media, explains this exciting digital media.

Congratulations from BIJ.TV to the winners and organisers of the British Chamber of Commerce in Japan’s fifth annual British Business Awards held on 2 November at the Conrad Tokyo. BIJ.TV covered the event and produced a special digest video.